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Artificial Intelligence
Our AI Capabilities
eSoft designs and deploys AI solutions that automate operations, improve decision-making, and integrate seamlessly with existing enterprise and governance systems.
Our AI capabilities span predictive modelling, computer vision, generative AI, and LLM-driven automation—engineered for accuracy, scalability, and real-world execution.
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We focus on AI systems that operate reliably in mission-critical environments, supporting governance, public safety, infrastructure, and enterprise operations.
Core AI Offerings
eSoft delivers practical AI capabilities designed to automate workflows, enhance decision-making, and operate reliably at scale across governance and enterprise systems.
1. Agentic AI
We build Agentic AI systems that go beyond rule-based automation, enabling intelligent agents that can reason, plan, and act autonomously within defined boundaries.
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Capabilities include:
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Multi-agent architectures for distributed decision-making
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AI-driven process orchestration across systems and departments
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Context-aware decision logic based on real-time data
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Autonomous task execution with escalation controls
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Closed-loop workflow automation with continuous feedback and learning
2. AI-Powered Automation
Our AI-powered automation solutions reduce manual effort while improving speed, accuracy, and operational consistency across large-scale workflows.
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Capabilities include:
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Intelligent form processing and data extraction
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Automated ticket classification and resolution
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Fraud detection and anomaly identification
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Productivity workflows for enterprise and public-sector operations
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Policy-driven automation for compliance and governance
3. Natural Language Processing (NLP)
We develop NLP solutions that enable systems to understand, interpret, and respond to human language across text and voice interfaces.
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Capabilities include:
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Conversational chatbots and virtual assistants
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Named entity recognition and information extraction
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Sentiment analysis for feedback and grievance systems
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Automated document processing and classification
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Speech-to-text and text-to-speech solutions
4. Generative AI
Our Generative AI solutions support content creation, automation, and knowledge access while maintaining governance, control, and accuracy.
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Capabilities include:
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Intelligent form processing and data extraction
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Automated ticket classification and resolution
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Fraud detection and anomaly identification
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Productivity workflows for enterprise and public-sector operations
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Policy-driven automation for compliance and governance
5. Computer Vision
We deliver computer vision systems that extract actionable intelligence from images and video streams in real time.​
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Capabilities include:
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Surveillance and public safety analytics
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Object, event, and anomaly detection
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Intelligent video search and retrieval
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Industrial visual inspection and quality checks
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Attendance monitoring and access control systems
6. Machine Learning Models
Our machine learning models are designed to predict outcomes, assess risk, and support proactive decision-making at scale.​
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Capabilities include:
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Risk scoring and prioritization systems
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Demand forecasting and resource planning
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Behavioural and pattern modelling
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Real-time alerts and threshold-based triggers
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Recommendation engines for operational optimisation
Contact eSoft to explore solutions, partnerships, or support.