Enterprise - QMS (Quality Management System )


  • Organizations implement standards to mainly improve
  • (a) Quality (b) Productivity (c) Customer Satisfaction.
  • Helps in tracking/monitoring the effectiveness of the same by measuring and quantifying .
  • Helps in evaluating the implemented process.
  • It helps in tracking data related to WCM & ISO. It helps in creating motivation to the teams by selecting a best team based on their performance.
  • New benchmarks can be set per parameter for Comparison and motivation.
  • The workflow is built-in.
  • The in-built Audit system helps in simplifying the audit process, approval system and generating different audit reports.
  • It consists of both WCM & ISO audits like QCDIP, ICS, 5S, Self-Autonomous, NCR and Auditor Observation.
  • Helps to analyze the progress of each parameter in QCDIP (Quality, Cost, Delivery, Innovation and Production).
  • Helps in monitoring Internal Customer Satisfaction among the teams with in the organization.

QMS Overview
  • Dynamic QCDIP audit sheets can be created and assigned to different teams.
  • Selected auditors are assigned for auditing all the teams.
  • Auditors key in the current observation/remarks per parameter in the QCDIP Monthly Evaluation audit sheet.
  • Keyed in audit values are compared against the pre-configured Audit Guidelines and Yearly-Monthly Targets per parameter - different for each team.

World Class Manufacturing comprises of Eight Dimensions. These eight dimensions are pursued with Fourteen Key Manufacturing Focused Areas (KMFA) that the Cross-functional, Multi-skilled Teams focus on.

The Dimensions are:
  • Waste (MUDA) Elimination.
  • Work Environment (5S).
  • Just-In-Time (JIT) / Supply Chain Management.
  • Equipment Effectiveness / TP Customer Driven : Internal & External Customer.
  • Quality First: SQM and Best Practices.
  • Liaison, Team Force and Skill Development.
  • Information, Systems/ BPR, Technology and Cash Flows.

In summary, The WCM - Performance Ownership Monitoring System is a competitive strategy aiming at value creation through focus on sustainable and superior QCDIP Performance amongst various Teams.